Frequently Asked Questions

Home / FAQs
What is Blacksandhwhite?

Blacksandhwhite is an exclusive e-commerce platform where you can shop for products available only in black and white.

Do you sell products in other colors?

No. We are a black & white only brand – that’s our identity and promise.

How can I place an order?

Simply browse our collections, add your favorite products to the cart, and proceed to secure checkout.

What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and Wallets for hassle-free payments.

Do you offer Cash on Delivery (COD)?

Yes, COD is available on select products and pin codes.

How long does delivery take?

Delivery usually takes 4-7 working days, depending on your location.

Can I track my order?

Yes. Once shipped, you will receive a tracking link on your email/SMS.

What is your return/exchange policy?

You can request a return or exchange within 7 days of delivery, provided the product is unused and in original condition.

Do you ship internationally?

Currently, we deliver only within India. International shipping will be launched soon.

How can I contact customer support?

You can reach us anytime at:
📧 support@blacksandhwhite.com
or Reach us

Shopping Cart
Home
Shop
Cart
Account
Scroll to Top